Entries by admin

Do you provide good customer service as a trainer?

“We don’t know what good service is… until we don’t get it!” Then we tell everyone about it…how bad it was, how disappointed we are, the fact that we are never going to shop/eat/visit/use that service again. So as we are all in the customer service business we need to make sure we don’t take […]

Happy Birthday Rubus Associates

Yes we are celebrating our 11th birthday this month…hurrah! To welcome in our 12th year in business we are launching our new website, please feel free to have a nosey around it www.rubusassociates.co.uk. We have made some key changes, including the look and feel as well preparing to launch our 2013 bite-size workshops. I would be delighted to […]